Last updated: June 6, 2026
Expert Crown Moulding (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through our website, how we use it, and the choices you have. By using our website or submitting a request through it, you consent to the practices described below.
Information We Collect
Information you give us. When you fill out a quote request or contact form, or reach us by phone, email, or WhatsApp, we may collect:
- Your name
- Your email address
- Your phone number
- Your address or project location
- Details about the work you’re asking about
You provide this information voluntarily so that we can respond to your inquiry and prepare an estimate.
Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use our site. Google Analytics uses cookies and similar technologies to collect information such as your approximate location, device and browser type, pages visited, and how you arrived at our site. This information is aggregated and is not used to personally identify you. You can learn more about how Google handles data at policies.google.com/privacy, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes or estimates
- Schedule and carry out work you’ve requested
- Communicate with you about your project
- Improve our website and understand how visitors use it
- Meet our legal and record-keeping obligations
We do not sell, rent, or trade your personal information to third parties.
How We Share Your Information
We only share your personal information in limited circumstances:
- Service providers who help us operate our business or website (such as our website host and analytics provider), and only to the extent needed to provide those services
- When required by law, such as in response to a valid legal request
Cookies
Our website uses cookies through Google Analytics to measure and improve site performance. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not function as intended.
How We Protect Your Information
We take reasonable steps to protect the personal information we collect against loss, theft, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We keep your personal information only as long as needed to respond to your inquiry, complete any work, and meet our legal and business record-keeping requirements, after which it is securely deleted or anonymized.
Your Rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate information
- Withdraw your consent to our use of your information (subject to legal or contractual limits)
To make a request, contact us using the details below. We will respond within a reasonable time.
Third-Party Links
Our website may contain links to other sites (for example, our Google Business profile or social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us:
Expert Crown Moulding
Email: expcrown@gmail.com
Phone: (647) 296-0488
Serving Toronto and the Greater Toronto Area